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Tuesday, June 13, 2006

Reply on Racism at Pizza Hut Malaysia

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Here is the reply from Pizza Hut Malaysia on the issue raised.
The reply was get from a friend of mine, not directed mail to me.

12 June 2006
To Whom It May Concern:
RE: PIZZA HUT GOVERNMENT TAX AND SERVICE CHARGE

It has come to our attention that there is a malicious email alleging that Pizza Hut
does not charge 5 % government tax and 10% service charge based on certain race.
We would like to unequivocally state that the email is a hoax. It is mandatory to
charge 5% Government Tax and 10% Service charge for all dine-in customers. These
are pre-programmed in our cash register.
We do, however, collate information of our customers, inter-alia group size and race,
to better understand our customer profile and dine-in habits to serve them better.
We hope this puts to rest your concern and we would appreciate very much if you
would forward this message to all those that share your concern and those well
meaning friends who have forwarded you the hoax mail.

Regards,
For Pizza Hut Restaurants Sdn. Bhd.
ROSNIZA BAHARUM
Deputy General Manager
Group Public Relations

Issue: Racism at Pizza Hut Malaysia?



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